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WhatsApp Lead Conversion System

Centralized lead routing, WhatsApp automation and CRM tracking for a home services company.

2.4x faster follow-up
Key Result
340% ROI in 90 days
Return on Investment
3 weeks
Implementation
WhatsApp APICRMAutomation

01. The Problem

A home services company with 12 employees was receiving 80–100 leads per day from Google Ads and Facebook. Their team was manually copying leads from spreadsheets and WhatsApp groups. Response time averaged 4–6 hours, and over 40% of leads were never followed up at all.

02. Our Solution

We built a unified lead management system that automatically routed all leads from Google Ads, Facebook and website forms into a WhatsApp-integrated CRM. An instant WhatsApp message was sent within 30 seconds of any lead arriving, with a chatbot qualifying the lead and a human taking over for booking.

03. Results

✓2.4x reduction in average response time (from 4.2 hours to 1.7 hours)
✓Lead follow-up rate improved from 58% to 100%
✓Conversion rate increased from 12% to 19%
✓Monthly revenue grew 34% within 90 days

Technology Used

WhatsApp Business APICustom CRMGoogle AdsFacebook Lead Ads

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